How to customize? 1. Add to cart and checkout. 2. Contact us with your order number, your photo and text. For the best effects, we recommend use clean, bright, high resolution photo. 3. Confirm the design draft with you. 4. Ship your order within 3 business days after your confirmation.
Turn Your Memories into 3D Engraved Crystal Customize your crystal with the stunning memories and give it to the special someone in your life. The Perfect Anniversary Birthday Christmas Wedding Valentine's Day Gifts for Your Lover.
Adjustable Brightness Touch the button to adjust the brightness (dim-lighten) by yourself.
Eye-Protection LED Lamp With high-quality LED lamp beads, delivering uniform, soft and non-flickering light, which can help to protect your eyes.
Energy Saving & Long Life With an energy efficient LED strip, use less energy than bulbs, lasts up to 20,000 hours.
Rechargeable & Long Runtime Built-in 800mAh rechargeable battery provides up to 12 hours of working time. Fully charged in about 1.5 hours.
Widely Application Perfect for bedroom, bedside, desk, living room or office, etc.
Specification Material: High-end K9 crystal Beech wood base (wood grain and color may vary slightly)
Dimensions: Crystal: 3.94"L*1.57"W*5.51"H / 100L*40W*140H mm Beech wood base: 5.51"L*2.75"W*1.18"H / 140L*70W*30H mm
What's in the Box 1 Crystal 1 Wood base 1 Charging cable
Gift Box Packaging
We provide free standard shipping for all orders. Please allow 7-15 business days for delivery to the United States, Canada, United Kingdom and Australia.
*Once your order has been packed and is ready to ship, you will receive an email that will include your order tracking number, then you can track your package on our website.
We want you to be 100% satisfied with your NEWKKO purchase. Items can be returned within 30 days of delivery. No Questions Asked Easy Returns.
Order & Billing
What payment options do you accept?
The payment options that we accept are: * Credit Cards (Visa, Mastercard, Discover, and American Express) * PayPal
How can I cancel my order?
Please contact email@example.com with your order number and your request to cancel and we will try to accommodate your request before your order enters processing at our warehouse.
If your order is already in processing at our warehouse or has been shipped, we will not be able to cancel it. But do not worry! When the package arrives, please either reject the package, or mark the unopened package as "Return to Sender" and drop it off at a local post office. This will return the package back to us free of charge.
Once your tracking information updates to confirm that your package is on route back to our warehouse, please notify us immediately at firstname.lastname@example.org and we will be happy to proceed with your refund back to your original method of payment.
Can I make changes to my order?
Please contact email@example.com immediately with your order number and the changes you'd like to make to your order. Kindly note that once an order enters processing, or has been shipped, we no longer have the ability to make any changes to it.
Shipping & Delivery
Where do you ship to?
We are able to ship to the following countries now: Australia, Canada, United Kingdom, United States.
How much does shipping cost?
We provide free standard shipping for all orders.
How long will it take to process my order?
It will take 1-2 business days to process your order. Once your order ships, you will receive a confirmation email with the tracking number.
How long will it take to receive my order?
Please allow 7-15 business days for delivery to the United States, Canada, United Kingdom and Australia.
How do I know my order has been shipped?
Once your order has been packed and is ready to ship, you will receive a notification via email, which will include your order tracking number.
How do I track my order?
Once your order has been packed and is ready to ship, you will receive an email that will include your order tracking number, then you can track your package on our website. Please allow up to 72 hours for your tracking number to become active.
Returns & Refunds
Can I return my order?
Yes! We are pleased to accommodate returns within 30 days of delivery in the original condition and packaging. To learn more or start a return, please click here.
How do I initiate a return?
Please contact us with the order number and product name (which can be found in your order confirmation email) for the item you wish to return. Products need to be returned to the address customer service provided instead of the one on shipping slip.
Do you provide return labels?
The customer is responsible for all return shipping fees. We do not offer shipping labels for returns.
When will I receive my refund?
A full refund will be provided to the original method of payment after we have received. Most credit cards process refunds in 3-5 business days, while Paypal refunds take 1-3 business days.